Client Project Implementation Consultant

The Reynolds and Reynolds Company; Washington (District of Columbia); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

Paid sick days

Paid holidays

Referral bonuses

Professional development

Promotion from within

Job summary

Motility, an affiliate of Reynolds and Reynolds, seeks a Client Project Implementation Consultant to serve as the main client contact during implementation and to transfer knowledge on best practices and product usage. You will configure client systems, support training, and ensure alignment with client goals.

Ideal candidates have a background in professional services, SaaS software, and strong communication and presentation skills, with travel up to 80% including Canada.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 3+ years in professional services/technology consulting with a software focus.
• Willingness to travel up to 80%, including Canada.
• Knowledge of CRM tools, SaaS and software architecture.
• Strong verbal and written communication skills.
• Ability to convey technical information in plain language.
• Strong presentation skills.
• Valid driver’s license with minimal moving violations recently.
• No OVI/DUI/DWI violations in the last five years.

Responsibilities

• Evaluate client needs and develop configurations that support business processes.
• Assist external clients in implementing technical systems and solutions.
• Provide training and end-user support during and after implementation.
• Communicate with leadership to keep projects aligned with goals.

Skills

CRM tools

SaaS knowledge

Software architecture

Education

Bachelor’s degree

Job description

Position Description

At Motility, an affiliate of Reynolds and Reynolds, we are looking for a customer driven Client Project Implementation Consultant. In this role you are the main point of contact for the client during the implementation stage, helping them solve their pain points to grow their business. As a Client Project Implementation Consultant, you must be able to effectively transfer knowledge to users on good practices and the functional and technical aspects of the Motility suite of products. Responsibilities will include but are not limited to:

• Evaluate client needs and develop configurations that support business processes
• Assist external clients in the implementation of technical systems, software, hardware or solutions
• Provide training and end-user support during and after the implementation process
• Communicate with leadership internally and externally to keep the project aligned with their goals

About Our Company

Motility, an affiliate of Reynolds and Reynolds, has been a trailblazer and leader in the software solutions industry. Motility specializes in back office software solutions for the specialty vehicle market. Keeping our key to success is a clean, seamless interface backed by robust data management. Motility cultivates streamlined communication across all departments, while providing owners and managers with powerful tools for meeting and surpassing their dealership’s goals.

Requirements

• Bachelor’s degree and/or equivalent work experience
• 3+ years of professional services/technology consulting/sales engineering experience with a focus in software or equivalent experience
• Ability to travel (up to 80%), ability to travel to Canada
• Knowledge of CRM tools, SaaS and general programming methodologies and software architecture or equivalent knowledge
• Strong communication skills (verbal and written)
• Ability to convey technical information in an easy to understand way
• Strong presentation skills
• Must have a valid driver'
• s license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years

Benefits

• Medical, dental, vision, life insurance, and a health savings account
• 401(k) with up to 6% matching
• Paid vacation and sick days
• Eight paid holidays
• Referral bonuses
• Professional development and training
• Promotion from within

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.