Client Success & Sales Support Specialist

Officeworks Inc.; Chicago (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Bonus

Job summary

Officeworks Inc. is seeking an Account Coordinator to support the sales team by delivering high-quality service to clients. You will prepare quotes, create pricing documents, and process orders while coordinating with manufacturers and installers to ensure timely deliveries.

The role requires 2–5 years in customer service or sales support, strong Excel skills, and experience with ERP/CRM systems. A collaborative team environment and daily communication with project teams are essential.

Qualifications

• High School diploma or equivalent required.
• 2–5 years of experience in customer service or sales support.
• Proficiency with MS Excel and MS Office Suite.
• Hands-on experience with ERP and CRM systems.
• Strong understanding of sales principles and customer service practices.

Responsibilities

• Assist sales and senior coordinators with quotes and proposals.
• Create pricing documents for client presentations.
• Process orders and track shipments and deliveries.
• Maintain accurate pricing data and bid/quote backup.
• Communicate project status to sales and coordinators.

Skills

MS Excel

CRM systems

ERP systems

Sales principles

Customer service

Team collaboration

Education

High School diploma or equivalent

Tools

MS Office Suite

CRM software

ERP software

Job description

Officeworks Inc. is seeking an Account Coordinator to support the sales team by delivering high-quality service to clients. You will prepare quotes, create pricing documents, and process orders while coordinating with manufacturers and installers to ensure timely deliveries.

The role requires 2–5 years in customer service or sales support, strong Excel skills, and experience with ERP/CRM systems. A collaborative team environment and daily communication with project teams are essential.