Quotes & Sales Support Specialist

Officeworks Inc.; Chicago (IL); On-site; USD 42,000 - 60,000; Full time

Job summary

Officeworks Inc. seeks an Account Coordinator to support the sales team by preparing quotes and proposals, creating pricing documents, and processing orders.

The role involves following up on pricing requests, recording pricing data, and ensuring timely order placement with manufacturers. Responsibilities include tracking shipments, providing project status updates to sales, and coordinating delivery and installation with teams.

Qualifications

• 2–5 years of experience in customer service or sales support.
• Hands-on experience with ERP and CRM systems.
• Proficiency with MS Office Suite, especially MS Excel.

Responsibilities

• Assist sales and senior coordinators with the preparation of quotes and proposals.
• Create pricing documents as requested by sales for presentation to clients.
• Follow up on pricing/product requests with manufacturers, reps and installers.
• Record and save all pricing information and backup gathered during bid/quote process.
• Place orders with manufacturers within 24 hours and confirm receipt within 3 days.
• Provide timely communication regarding project status to sales and senior coordinators.
• Prepare and maintain status reports for clients as needed.
• Coordinate delivery and installation, including installation packets, schedules and punch list resolution.

Education

High School diploma or equivalent

Tools

ERP systems

CRM systems

MS Excel

Job description

Officeworks Inc. seeks an Account Coordinator to support the sales team by preparing quotes and proposals, creating pricing documents, and processing orders.

The role involves following up on pricing requests, recording pricing data, and ensuring timely order placement with manufacturers. Responsibilities include tracking shipments, providing project status updates to sales, and coordinating delivery and installation with teams.