Client Success & Sales Support Coordinator

Acosta Sales & Marketing; Missouri; On-site; USD 44,000 - 46,000; Full time

Job summary

Premium Retail Services is seeking a dedicated Sales Support professional to assist client programs from start to finish, working with management, retail and reporting teams to meet client needs. You will help drive in-store execution, data collection, and communication across departments.

Responsibilities include coordinating with cross-functional teams, training field personnel, and identifying opportunities for program growth.

Qualifications

• High School Diploma required.
• Two years retail/merchandising and/or consumer packaged goods experience.
• One year project management experience.
• Prior field sales and training experience preferred.
• Knowledgeable about CE, MASS, OSS and other retailer requirements.
• Full understanding of margins and retail sales incentives is desired.
• Must be retail sales savvy and show this by reporting sales successes.
• Ability to work without constant supervision.
• Proven knowledge base of the technology surrounding the category being managed.
• Forward thinker and problem solver, going above and beyond the requests of the client or retailer.
• Detail oriented with strong organizational skills, time management and multi-tasking.

Responsibilities

• Serves as a key point of contact for client on day-to-day program needs.
• Identify best practices, reporting needs, and creative support ideas with client and internal teams.
• Partner with cross-functional teams to meet account needs.
• Meet company goals by identifying client growth opportunities.
• Create reports and analyses to ensure client needs are met through in-store execution and reporting.
• Address issues including reports, merchandising, sales, compliance, and training insights.
• Track sales trends, identify opportunities, run weekly reports, and provide professional reports.
• Work with Training Team to ensure representatives are fully trained.
• Identify additional training needs and communicate them to teams.
• Recommend ideas to increase in-store productivity and client sales.

Skills

Retail experience

Project management

Communication

Team collaboration

Problem solving

Adaptability

Education

High School Diploma

Job description

Premium Retail Services is seeking a dedicated Sales Support professional to assist client programs from start to finish, working with management, retail and reporting teams to meet client needs. You will help drive in-store execution, data collection, and communication across departments.

Responsibilities include coordinating with cross-functional teams, training field personnel, and identifying opportunities for program growth.