Client Success & Renewals Manager

PitchBook Data; Seattle (WA); On-site; USD 94,500 - 115,500; Full time

Benefits offered by this job

Medical wellness incentives

Paid sabbatical program

Annual educational stipend

Generous allotment of vacation days

Employee referral bonus program

Job summary

PitchBook Data in Seattle is seeking an Account Manager, Renewals to manage client relationships and drive customer satisfaction. The role emphasizes retention and negotiation, requiring strong communication and sales skills.

The ideal candidate will have a Bachelor's degree and 2+ years experience in client-facing roles. PitchBook offers competitive benefits and fosters a culture of collaboration.

Qualifications

• 2+ years of relevant experience in a client-facing role, sales, or account management.
• Proven ability to close deals with relevant stakeholders.
• Must be authorized to work in the United States without visa sponsorship.

Responsibilities

• Act as primary point of contact for a dedicated portfolio of clients.
• Achieve retention and sales goals while providing excellent client support.
• Manage escalations related to contract questions and negotiations.

Skills

Client relationship management

Sales strategy development

Excellent communication skills

Negotiation skills

Salesforce or CRM proficiency

Organizational skills

Team collaboration

Attention to detail

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

Microsoft Office Suite

Job description

PitchBook Data in Seattle is seeking an Account Manager, Renewals to manage client relationships and drive customer satisfaction. The role emphasizes retention and negotiation, requiring strong communication and sales skills.

The ideal candidate will have a Bachelor's degree and 2+ years experience in client-facing roles. PitchBook offers competitive benefits and fosters a culture of collaboration.