Client Success & Relations Specialist

Scene Events; Chicago (IL); On-site; USD 44,000 - 52,000; Full time

Job summary

Scene Events in Chicago is seeking a Client Relationship Representative to provide exceptional customer service. You will be responsible for maintaining relationships with clients while educating them about our products and services and helping them achieve efficiency.

The ideal candidate has strong problem-solving skills, sales experience, and a background in customer service. The offered salary range is between $44,000 and $52,000 per year.

Qualifications

• Post-secondary education strongly preferred.
• Previous sales services experience is an asset.
• Good communicator and team player.
• Problem-solving and conflict resolution skills.
• Working knowledge of MS Word, Outlook, and web-based technologies.

Responsibilities

• Deliver outstanding customer service to internal and external customers.
• Build excellent relationships and capitalize on customer loyalty.
• Research, analyze, and proactively resolve issues.
• Educate clients about products and services.
• Develop, track, and report on client relationships.

Skills

Customer service skills

Problem-solving

Conflict resolution

Communication

Multi-tasking

Education

Post-secondary education

Tools

MS Word

Outlook

Web-based technologies

Job description

Scene Events in Chicago is seeking a Client Relationship Representative to provide exceptional customer service. You will be responsible for maintaining relationships with clients while educating them about our products and services and helping them achieve efficiency.

The ideal candidate has strong problem-solving skills, sales experience, and a background in customer service. The offered salary range is between $44,000 and $52,000 per year.