Client Relations Specialist

ELEVANCE NYC; United States; On-site; USD 28,929 - 31,684; Full time

Job summary

A growing marketing firm is seeking a Client Relationship Specialist to build strong client relationships, support daily needs, and ensure top-tier service. This full-time position requires experience in customer service and client relations, strong communication skills, and a proactive attitude. The role offers an opportunity to join a vibrant team dedicated to enhancing client experiences in the New York City Metropolitan Area. Salary ranges from $21/hr to $23/hr.

Qualifications

• Experience in customer service, client relations, sales support, or a similar role.
• Strong communication and interpersonal skills.
• Highly organized and detail-oriented.

Responsibilities

• Serve as the primary point of contact for client inquiries and support.
• Build and maintain strong, long-lasting client relationships.
• Manage client accounts, update records, and track communication.
• Collaborate with internal teams to deliver solutions.

Skills

Customer service experience

Client relations

Communication skills

Organizational skills

Job description

1 day ago Be among the first 25 applicants

This range is provided by ELEVANCE NYC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base Pay Range

$21.00/hr - $23.00/hr

Direct message the job poster from ELEVANCE NYC

Managing Director at ELEVANCE NYC Marketing

We’re looking for a proactive, personable, and detail-oriented Client Relationship Specialist to join our growing team. In this role, you will build and maintain strong client relationships, support daily client needs, and help ensure an exceptional customer experience.

If you enjoy working with people, solving problems, and providing top-tier service, this position is an excellent opportunity to grow your career.

Key Responsibilities

• Serve as the primary point of contact for client inquiries and support
• Build and maintain strong, long-lasting client relationships
• Manage client accounts, update records, and track communication
• Understand client needs and collaborate with internal teams to deliver solutions
• Assist with onboarding new clients and guiding them through processes
• Identify opportunities to enhance the client experience
• Prepare reports, documentation, and follow-up communications
• Handle issues professionally, ensuring timely resolution

What We’re Looking For

• Experience in customer service, client relations, sales support, or a similar role
• Strong communication and interpersonal skills
• Highly organized and detail-oriented
• Ability to multitask and manage time effectively
• Problem-solving mindset with a positive, professional attitude

Seniority Level

Not Applicable

Employment Type

Full-time

Job Function

Marketing

Industries

Marketing Services

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