Client Success & Relations Specialist

Tremco; Beachwood (OH); On-site; USD 56,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Paid time off

401(k) with company match

Company Pension Plan

Performance Based Commission

Continuing education

Job summary

A leading construction materials company is seeking a Client Relations Specialist to act as a primary contact for customers, enhancing relationships and providing exceptional support. Responsibilities include managing client communications, assisting the sales team, and ensuring adherence to contracts. Ideal candidates will have 1-2 years of experience in customer service and strong communication skills. This position offers a salary range between $56,000 and $66,000 along with a comprehensive benefits package.

Qualifications

• 1 to 2 years experience in client relations or customer support.
• Strong attention to detail and effective communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Maintain relationships with clients and ensure contract adherence.
• Provide guidance and manage client communication and feedback.
• Assist sales teams in up-selling and cross-selling opportunities.

Skills

Strong verbal communication

Excellent written communication

Customer service skills

Time management skills

Attention to detail

Ability to handle change and ambiguity

Education

High School Diploma or GED

Tools

Microsoft Office Suite

SAP

Job description

A leading construction materials company is seeking a Client Relations Specialist to act as a primary contact for customers, enhancing relationships and providing exceptional support. Responsibilities include managing client communications, assisting the sales team, and ensuring adherence to contracts. Ideal candidates will have 1-2 years of experience in customer service and strong communication skills. This position offers a salary range between $56,000 and $66,000 along with a comprehensive benefits package.