Client Success & Relations Associate

MaziCTools; United States; Remote; USD 38,000 - 52,000; Full time

Benefits offered by this job

Company Transportation

Profit Sharing

Paid Time Off (PTO)

Job summary

eBay in Washington, DC is seeking an entry‑level Client Relations Assistant. You will be the first point of contact for clients, handling inquiries by phone and email, and maintaining CRM records to ensure accurate client data.

You will support account setup, guide customers on eBay services, and work with sales and marketing to apply client insights. A strong willingness to learn and grow is essential for success.

Qualifications

• High school diploma or equivalent; a degree in business or communications is a plus.
• No prior experience required; eagerness to learn and grow in the role.
• Basic proficiency in Microsoft Office Suite and understanding of CRM systems preferred; willingness to learn new technologies.

Responsibilities

• Serve as the primary point of contact for client inquiries via phone and email.
• Maintain accurate client records in the CRM system.
• Assist clients with account setup and guide usage of eBay services.
• Collaborate with sales and marketing to share client insights.
• Compile and analyze client feedback to inform improvements.
• Participate in training to improve product knowledge and client interactions.

Skills

Attention to detail

Persuasion

Hardworking

Energetic

Education

High school diploma or equivalent

Tools

Microsoft Office

CRM systems

Job description

eBay in Washington, DC is seeking an entry‑level Client Relations Assistant. You will be the first point of contact for clients, handling inquiries by phone and email, and maintaining CRM records to ensure accurate client data.

You will support account setup, guide customers on eBay services, and work with sales and marketing to apply client insights. A strong willingness to learn and grow is essential for success.