Client Success & Production Coordinator

RRD; Houston (TX); On-site; USD 55,700 - 83,600; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Tuition assistance

Job summary

RRD is seeking a Customer Service Account Specialist in Houston, TX. The role involves engaging with customers, providing detailed instructions, and ensuring high-quality service. Candidates should have at least 2 years of relevant experience and strong communication skills.

The position offers a salary range of $55,700 to $83,600 and includes benefits like medical coverage, paid time off, and educational assistance.

Qualifications

• 2+ years of relevant administrative/operational support in manufacturing operations.
• Experience with ERP systems such as JD Edwards or SAP.
• Advanced knowledge of MS Office and related software.

Responsibilities

• Engage customers to gather job requirements.
• Provide quality review for other Print Production Specialists.
• Coordinate resolution of customer or manufacturing issues.

Skills

Customer engagement

Communication skills

Organizational skills

Education

High school diploma or equivalent

Tools

JD Edwards

SAP

Google Suite

MS Office

Job description

RRD is seeking a Customer Service Account Specialist in Houston, TX. The role involves engaging with customers, providing detailed instructions, and ensuring high-quality service. Candidates should have at least 2 years of relevant experience and strong communication skills.

The position offers a salary range of $55,700 to $83,600 and includes benefits like medical coverage, paid time off, and educational assistance.