Client Success & Order Support Specialist

Ravago Manufacturing Americas; Twinsburg (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

Ravago Manufacturing Americas is seeking a dedicated customer service professional in Twinsburg, Ohio. This role focuses on delivering top-tier customer service by fulfilling customer requirements, processing orders, and supporting the sales team. You will also maintain customer pricing and ensure timely communication regarding orders.

The ideal candidate has a high school diploma, experience with ERP systems, and strong organizational skills. An opportunity to grow within a supportive team environment awaits you.

Qualifications

• Customer service experience with strong attention to detail.
• Must have end-user knowledge of ERP Systems.
• Ability to work independently and in a team.

Responsibilities

• Process customer orders and requests.
• Maintain and update customer pricing sheets.
• Handle customer complaints and provide ongoing communication.

Skills

Attention to detail

Customer service

Multitasking

Data analysis

Education

High school diploma or equivalent

Tools

M365 Office Suite

Customer Management Systems

Job description

Ravago Manufacturing Americas is seeking a dedicated customer service professional in Twinsburg, Ohio. This role focuses on delivering top-tier customer service by fulfilling customer requirements, processing orders, and supporting the sales team. You will also maintain customer pricing and ensure timely communication regarding orders.

The ideal candidate has a high school diploma, experience with ERP systems, and strong organizational skills. An opportunity to grow within a supportive team environment awaits you.