Client Success & Operations Coordinator

Portco-Packaging; Washington (District of Columbia); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability Insurance

Life Insurance

Paid Holidays

PTO from day one

Job summary

Portco Packaging is seeking a Service Team Coordinator to support the Account Manager team. The role focuses on coordinating daily activities, maintaining accurate documentation, and driving an outstanding client experience.

You will enter and track inventory data, assist with reporting, and serve as a primary contact for client inquiries, ensuring timely and accurate responses. This is a full-time, on-site position in Woodland, WA.

Qualifications

• High school diploma or equivalent preferred.
• Ability to prioritize multiple tasks under time constraints and deadlines.
• Ability to exercise good judgment and make timely decisions.
• Excellent written and verbal communication skills.
• Strong multitasking and organization skills.

Responsibilities

• Enters data into the computer system and maintains a database of inventories as needed.
• Tracks, maintains, and records customer inventory as necessary.
• Verifies and corrects customers' information as needed.
• Support the Account Manager team with day-to-day operational tasks and project coordination.
• Serve as a point of contact for client inquiries, routing questions and information efficiently.
• Prepare reports, updates, and documentation related to account activity.
• Track project timelines, deliverables, and follow-up items to ensure deadlines are met.
• Collaborate with internal departments to ensure alignment and timely execution of tasks.
• Contribute to continuous improvement initiatives within the Account Manager department.

Skills

Communication skills

Multitasking

Attention to detail

Organization

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Portco Packaging is seeking a Service Team Coordinator to support the Account Manager team. The role focuses on coordinating daily activities, maintaining accurate documentation, and driving an outstanding client experience.

You will enter and track inventory data, assist with reporting, and serve as a primary contact for client inquiries, ensuring timely and accurate responses. This is a full-time, on-site position in Woodland, WA.