Service Team Coordinator

Portco-Packaging; Washington (District of Columbia); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability Insurance

Life Insurance

Paid Holidays

PTO from day one

Job summary

Portco Packaging is seeking a Service Team Coordinator to support the Account Manager team. The role focuses on coordinating daily activities, maintaining accurate documentation, and driving an outstanding client experience.

You will enter and track inventory data, assist with reporting, and serve as a primary contact for client inquiries, ensuring timely and accurate responses. This is a full-time, on-site position in Woodland, WA.

Qualifications

• High school diploma or equivalent preferred.
• Ability to prioritize multiple tasks under time constraints and deadlines.
• Ability to exercise good judgment and make timely decisions.
• Excellent written and verbal communication skills.
• Strong multitasking and organization skills.

Responsibilities

• Enters data into the computer system and maintains a database of inventories as needed.
• Tracks, maintains, and records customer inventory as necessary.
• Verifies and corrects customers' information as needed.
• Support the Account Manager team with day-to-day operational tasks and project coordination.
• Serve as a point of contact for client inquiries, routing questions and information efficiently.
• Prepare reports, updates, and documentation related to account activity.
• Track project timelines, deliverables, and follow-up items to ensure deadlines are met.
• Collaborate with internal departments to ensure alignment and timely execution of tasks.
• Contribute to continuous improvement initiatives within the Account Manager department.

Skills

Communication skills

Multitasking

Attention to detail

Organization

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Description

Join Portco Packaging in creating an opportunity to THRIVE together!

The Service Team Coordinator plays a key support role within the Account Manager team, ensuring smooth communication, organized workflow, and exceptional service for internal and external partners. This position assists the Account Manager team by coordinating daily activities, maintaining accurate documentation, and helping drive an outstanding client experience.

Team innovations to encourage personal growth, professional development, and fun!

Hands-on training provided to kick start your career!

Relationships, rewards, and recognition!

Inspirational core values of Integrity, Engagement, Accountability and Compassion!

Vital benefits to keep you healthy and enjoying a good work-life balance!

Endless potential for growth!

Are you ready to THRIVE together? If so, Portco Packaging has a great opportunity for you!

Who is Portco ?

Look no further! Watch this 1-minute video that highlights what we’re all about:

Click Here!

This is a full-time on-site position located in Woodland, WA. Benefits include medical, dental, and vision, short- and long-term disability, life insurance, 7 paid holidays (after 90 days of service), and generous PTO accruals from day one!

Requirements

Job duties included, but not limited to:

• Enters data into the computer system and maintains database of inventories on an as needed basis
• Tracks, maintains, and records customer inventory as necessary
• Verifies and corrects customers' information as needed
• Support the Account Manager team with day-to-day operational tasks and project coordination.
• Serve as a point of contact for client inquiries, routing questions and information efficiently.
• Prepare reports, updates, and documentation related to account activity
• Track project timelines, deliverables, and follow-up items to ensure deadlines are met
• Collaborate with internal departments to ensure alignment and timely execution of tasks
• Contribute to continuous improvement initiatives within the Account Manager department
• Other duties as assigned

Experience required

• High school diploma or equivalent preferred
• Ability to prioritize multiple tasks in an environment of time constraints and deadlines
• Ability to exercise good judgment and make accurate and timely decisions
• Excellent communication skills – written and verbal
• Strong multitasking and organization skills
• High level of attention to detail
• Proficiency with Microsoft office (Word, excel) and general technical skills/ability to learn various software systems
• Experience in sales and/or administrative office roles is preferred

Are you ready to THRIVE? Are you ready for a career? To be part of a community? To live and work with a focus on integrity, engagement, accountability, and compassion?

Portco Packaging participates in E-Verify. If hired, Portco Packaging will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.