Client Success & Onboarding Specialist — Full-Time Benefits

AME Group; Vincennes (IN); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Excellent benefits package

Job summary

The AME Group in Vincennes, IN is seeking a Client Success Coordinator to help clients effectively, stay organized, and coordinate cross-team communication. This full-time role emphasizes relationship-building, onboarding support, and timely problem resolution.

You will collaborate with clients, technicians, vendors, and internal staff to ensure smooth service delivery while maintaining accuracy and deadlines. Strong communication and MS Office proficiency are essential.

Qualifications

• Customer service, administrative, or related experience.
• Excellent written and verbal communication skills.
• A professional and friendly phone presence.
• Strong organization and time-management skills.
• Ability to multitask and stay calm when priorities change.
• Strong problem-solving skills and attention to detail.
• Comfortable using Microsoft Office products.
• A self-starter who can work independently and as part of a team.

Responsibilities

• Build strong relationships with clients and provide excellent customer service.
• Serve as a point of contact for client questions, needs, and ongoing support.
• Assist with client onboarding and account support.
• Communicate with clients, technicians, vendors, and internal teams.
• Help coordinate schedules and keep client requests moving.
• Assist with order processing, invoicing, data entry, and other administrative tasks.
• Manage multiple priorities while maintaining accuracy and meeting deadlines.

Skills

Customer service

Administrative experience

Communication skills

Organization

Multitasking

Problem solving

MS Office

Team player

Tools

Microsoft Office

Job description

The AME Group in Vincennes, IN is seeking a Client Success Coordinator to help clients effectively, stay organized, and coordinate cross-team communication. This full-time role emphasizes relationship-building, onboarding support, and timely problem resolution.

You will collaborate with clients, technicians, vendors, and internal staff to ensure smooth service delivery while maintaining accuracy and deadlines. Strong communication and MS Office proficiency are essential.