Client Success Coordinator

AME Group; Vincennes (IN); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Excellent benefits package

Job summary

The AME Group in Vincennes, IN is seeking a Client Success Coordinator to help clients effectively, stay organized, and coordinate cross-team communication. This full-time role emphasizes relationship-building, onboarding support, and timely problem resolution.

You will collaborate with clients, technicians, vendors, and internal staff to ensure smooth service delivery while maintaining accuracy and deadlines. Strong communication and MS Office proficiency are essential.

Qualifications

• Customer service, administrative, or related experience.
• Excellent written and verbal communication skills.
• A professional and friendly phone presence.
• Strong organization and time-management skills.
• Ability to multitask and stay calm when priorities change.
• Strong problem-solving skills and attention to detail.
• Comfortable using Microsoft Office products.
• A self-starter who can work independently and as part of a team.

Responsibilities

• Build strong relationships with clients and provide excellent customer service.
• Serve as a point of contact for client questions, needs, and ongoing support.
• Assist with client onboarding and account support.
• Communicate with clients, technicians, vendors, and internal teams.
• Help coordinate schedules and keep client requests moving.
• Assist with order processing, invoicing, data entry, and other administrative tasks.
• Manage multiple priorities while maintaining accuracy and meeting deadlines.

Skills

Customer service

Administrative experience

Communication skills

Organization

Multitasking

Problem solving

MS Office

Team player

Tools

Microsoft Office

Job description

Vincennes, IN | Full-Time

Welcome to The AME Group - Where People Power Progress

At The AME Group, our people make the difference. For over 35 years, we've built a people-first culture focused on teamwork, growth, and providing great service to our clients.

We're looking for a Client Success Coordinator who enjoys helping people, solving problems, and staying organized in a fast-paced environment.

What You'll Be Doing

• Build strong relationships with clients and provide excellent customer service.
• Serve as a point of contact for client questions, needs, and ongoing support.
• Assist with client onboarding and account support.
• Communicate with clients, technicians, vendors, and internal teams.
• Help coordinate schedules and keep client requests moving.
• Assist with order processing, invoicing, data entry, and other administrative tasks.
• Manage multiple priorities while maintaining accuracy and meeting deadlines.

Requirements

What We're Looking For

• Customer service, administrative, or related experience.
• Excellent written and verbal communication skills.
• A professional and friendly phone presence.
• Strong organization and time-management skills.
• Ability to multitask and stay calm when priorities change.
• Strong problem-solving skills and attention to detail.
• Comfortable using Microsoft Office products.
• A self-starter who can work independently and as part of a team.

Join Our Team

If you're a strong communicator who enjoys helping people, staying organized, and learning new things, we'd love to hear from you, whether you're just starting your career or bringing previous experience.

This is a full-time position with an excellent benefits package.

Standard background checks will be completed as part of the hiring process.