Client Success & Onboarding Specialist

Archway-Marketing-Service; Trenton (NJ); On-site; USD 60,000 - 80,000; Part time

Job summary

Archway-Marketing-Service is seeking a professional to manage day-to-day client requirements and ensure quality execution for end customers. The role involves coordinating with internal teams, onboarding clients, and identifying opportunities to grow revenue while maintaining strong client relationships.

The candidate should have a Bachelor’s degree in Business Administration, strong MS Office skills, and the ability to travel up to 5% as needed in a dynamic business environment.

Qualifications

• Bachelor's or better in Business Administration.
• Ability to travel up to 5%.
• Proficient in MS Office; ability to learn new systems.

Responsibilities

• Execute defined tasks related to client requirements and ensure service obligations and program specifications sold to the client are attained.
• Serve as consultative extension of the client to provide recommendations on project, campaign, and program execution by coordinating with Archway cross functional departments as needed.
• Execute and support defined tasks for onboarding as defined in client requirements.
• Identify new opportunities with clients and communicate with Client Services Manager to drive additional revenue growth.
• Identify client health risks and provide recommended solutions with coordination of other departments.
• Proactively identify and report monthly financial variances as they occur.
• Quality check invoices to ensure all services are accounted for.
• All other duties as assigned.

Skills

Relationship management

Analytical thinking

Strategic thinking

Multi-tasking

Independent work

Education

Bachelor’s degree in Business Administration

Tools

MS Office Suite

Job description

Archway-Marketing-Service is seeking a professional to manage day-to-day client requirements and ensure quality execution for end customers. The role involves coordinating with internal teams, onboarding clients, and identifying opportunities to grow revenue while maintaining strong client relationships.

The candidate should have a Bachelor’s degree in Business Administration, strong MS Office skills, and the ability to travel up to 5% as needed in a dynamic business environment.