Client Success Manager, Verification Services (Remote)

Compliance Holdings; North Carolina; Remote; USD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Health savings

FSA options

Employee assistance

Life and disability insurance

Zusammenfassung

Lumelight is seeking an Account Manager for Verification Services to support clients and partners, manage relationships, and coordinate resources from kickoff through completion. This remote role reports to the Manager, Verification Services and operates within the continental United States.

You will work with the Operations Team and other departments to ensure high-quality deliverables, timelines, and client satisfaction, while balancing multiple projects and priorities in a fast-paced

Qualifikationen

• 1–3 years in client services, account management, or related field.
• Experience in health benefits, insurance, healthcare, or professional services preferred.
• Proficient with Word, Excel, Outlook, PowerPoint; strong onboarding/implementation knowledge.
• Excellent problem-solving, time management, and organizational abilities.

Aufgaben

• Plan, coordinate, and track client projects to meet timelines and quality standards.
• Gather and process onboarding and implementation materials for successful delivery.
• Serve as primary liaison between clients and Lumelight to align goals and expectations.
• Communicate updates, attend meetings, and provide status reports.
• Collaborate with Data Team to ensure accurate data collection and timely deliverables.
• Maintain project documentation and client records in company systems.
• Identify opportunities to improve client experience and operational efficiency.
• Perform other duties as assigned.

Kenntnisse

Client relations

Project coordination

Time management

Communication skills

Ausbildung

High School Diploma

College preferred

Tools

Microsoft Office

Video conferencing

Jobbeschreibung

Lumelight is seeking an Account Manager for Verification Services to support clients and partners, manage relationships, and coordinate resources from kickoff through completion. This remote role reports to the Manager, Verification Services and operates within the continental United States.

You will work with the Operations Team and other departments to ensure high-quality deliverables, timelines, and client satisfaction, while balancing multiple projects and priorities in a fast-paced