Client Success Manager, SaaS (Remote) | 20% Travel

ClearSpeed Technology Ltd; Washington (District of Columbia); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Stock options

Unlimited paid time off

Health and wellness coverage

Remote/hybrid work flexibility

Job summary

ClearSpeed Technology Ltd is looking for a Client Success Manager to support and enhance client accounts within the Washington, D.C. metro area. You'll ensure client satisfaction and drive product adoption by engaging directly with clients to understand their needs and challenges.

The ideal candidate has a Bachelor's degree and 4+ years of experience in client success or account management, with a strong focus on financial services. Benefits include competitive compensation, stock options, and remote working flexibility.

Qualifications

• 4+ years of experience in Client Success or Account Management.
• Experience in Financial Services or Insurance highly preferred.
• Fluency in English and Spanish preferred.

Responsibilities

• Support client accounts to maximize value from Clearspeed products.
• Develop strong working relationships with clients.
• Lead client calls and training sessions.
• Track client activities using management tools.
• Identify opportunities to increase revenue.

Skills

Client Management

Project Management

Communication Skills

Problem-Solving

Technical Skills

Education

Bachelor's degree in a related field

Tools

Microsoft Office (PowerPoint, Word, Excel)

Job description

ClearSpeed Technology Ltd is looking for a Client Success Manager to support and enhance client accounts within the Washington, D.C. metro area. You'll ensure client satisfaction and drive product adoption by engaging directly with clients to understand their needs and challenges.

The ideal candidate has a Bachelor's degree and 4+ years of experience in client success or account management, with a strong focus on financial services. Benefits include competitive compensation, stock options, and remote working flexibility.