Account Manager - Home Projects & Client Experience

Hassle Free Home Services, Inc.; Livingston (NJ); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental insurance

Vision insurance

Job summary

Hassle Free Home Services, Inc. is seeking an Account Manager to coordinate home projects between clients and contractors, maintaining a smooth, transparent experience from start to finish.

You’ll communicate via phone, text, and email, manage a multi-client pipeline, and review estimates before sending to clients. This role emphasizes responsiveness, organization, and exceptional customer service, with growth potential within the team.

Qualifications

• Experience in customer service, account management, or coordination.
• Clear, professional communication (written and verbal).
• Organized with attention to detail and ability to manage multiple clients.

Responsibilities

• Coordinate home projects between clients and contractors.
• Communicate effectively through phone, text, and email.
• Follow up, schedule, and solve small issues before they become big ones.
• Review and polish estimates before sending to clients.
• Own the overall client experience from start to finish.

Skills

Customer service

Account management

Coordination

Communication

Organization

Tools

Email

Texting

CRM software

Project tools

Job description

Hassle Free Home Services, Inc. is seeking an Account Manager to coordinate home projects between clients and contractors, maintaining a smooth, transparent experience from start to finish.

You’ll communicate via phone, text, and email, manage a multi-client pipeline, and review estimates before sending to clients. This role emphasizes responsiveness, organization, and exceptional customer service, with growth potential within the team.