Account Manager – Home Services

Hassle Free Home Services, Inc.; Vienna (VA); Hybrid; USD 70,000 - 75,000; Full time

Benefits offered by this job

Hybrid work flexibility

Job summary

Hassle Free Home Services, Inc. is seeking a Customer Account Manager to coordinate home projects between clients and contractors. You’ll manage the project pipeline, keep clients updated, and ensure smooth execution, with a hybrid schedule.

The ideal candidate communicates clearly, stays organized, and responds quickly. The role offers a base salary of 70–75K plus monthly commissions, no nights or weekends, and hybrid flexibility with local territory coverage.

Qualifications

• Clear, professional communication (written and verbal).
• Fast responsiveness; you don’t leave people waiting.
• Strong organization and attention to detail.
• Ability to manage multiple clients/projects at once.
• Comfortable with technology and multiple systems.

Responsibilities

• Coordinate home projects between clients and contractors.
• Communicate effectively through phone, text, and email.
• Follow up, schedule, and resolve small issues before they grow.
• Review and polish estimates before sending to clients.
• Own the overall client experience from start to finish.

Skills

Clear professional communication

Fast responsiveness

Strong organization

Attention to detail

Multi-client management

Tech-savvy

Job description

$70–75K Base + Monthly Commissions | Hybrid Work | No Nights No Weekends

Hassle Free Home is a home services membership. We provide our members handyman maintenance visits and an account manager for home projects outside the scope of our handyman. As a Customer Account Manager, you’ll be the coordinator of these projects. Keeping an organized project pipeline, informing clients with updates along the way, and ensuring everything runs smoothly.

If you’re highly responsive, a clear communicator, and naturally organized, this is a role where you can stand out quickly.

What You’ll Do

• Coordinate home projects between clients and contractors
• Communicate effectively through phone, text, and email
• Follow up, schedule, and solve small issues before they become big ones
• Review and polish estimates before sending to clients
• Own the overall client experience from start to finish

What Matters Most

• Clear, professional communication (written and verbal)
• Fast responsiveness—you don’t leave people waiting
• Strong organization and attention to detail
• Ability to manage multiple clients/projects at once
• Comfortable with technology (managing multiple systems, texting, email, and basic software tools)

In Summary

• $70–75K base salary + monthly commissions
• No nights or weekends
• Hybrid flexibility – office, home, and occasional on-site visits
• Local Territory – most on-site visits within 10-30 minutes of where you live
• No door knocking, no high pressure sales - just taking care of clients and getting things done efficiently
• Real career growth – multiple team members promoted within their first year

Who This Is Great For

• Background in customer service, account management, or coordination
• Someone who enjoys working with people and staying organized
• Strong communicator who responds quickly and follows through
• Looking for a stable role with growth—not a sales grind or technical construction job
• Strong plus: experience in home services or similar industries

If you’re organized, responsive, and great with people, this is a role where you can quickly become a key part of a growing team.