Account Manager: Home Projects & Client Experience Lead

Hassle Free Home Services, Inc.; City of White Plains, Northern (NY, KY); Hybrid; USD 70,000 - 75,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental insurance

Vision insurance

Job summary

Hassle Free Home Services, Inc. in White Plains, NY, seeks an Account Manager to coordinate home projects between clients and contractors, manage a project pipeline, and keep clients updated throughout the process.

You must be highly responsive, a clear communicator, and naturally organized, handling estimates, scheduling, and ensuring an excellent client experience from start to finish.

Qualifications

• Experience coordinating client projects.
• Strong communication and organization.
• Ability to manage multiple clients/projects.

Responsibilities

• Coordinate home projects between clients and contractors.
• Communicate effectively through phone, text, and email.
• Follow up, schedule, and solve small issues before they become big ones.
• Review and polish estimates before sending to clients.
• Own the overall client experience from start to finish.

Skills

Clear communication

Organizational skills

Customer service orientation

Time management

Proactive problem solving

Tools

CRM software

Email

Text messaging

Job description

Hassle Free Home Services, Inc. in White Plains, NY, seeks an Account Manager to coordinate home projects between clients and contractors, manage a project pipeline, and keep clients updated throughout the process.

You must be highly responsive, a clear communicator, and naturally organized, handling estimates, scheduling, and ensuring an excellent client experience from start to finish.