Client Experience Coordinator | Hybrid, No Nights/Weekends

Hassle Free Home Services, Inc.; Town of Vienna (WI); Hybrid; USD 70,000 - 75,000; Full time

Job summary

Hassle Free Home Services, Inc. is seeking a Customer Account Manager to coordinate home projects and manage client experiences.

You will act as the liaison between clients and contractors, maintain a proactive communication flow, and ensure projects progress smoothly with timely updates. The role emphasizes responsiveness, organization, and clear communication, with a hybrid work arrangement and local territory for on-site visits within 10-30 minutes of your residence.

Qualifications

• Background in customer service, account management, or coordination.
• Strong communicator who responds quickly and follows through.
• Looking for a stable role with growth—not a sales grind or technical construction job.
• Strong plus: experience in home services or similar industries.

Responsibilities

• Coordinate home projects between clients and contractors.
• Communicate effectively through phone, text, and email.
• Follow up, schedule, and solve small issues before they become big ones.
• Review and polish estimates before sending to clients.
• Own the overall client experience from start to finish.

Skills

Customer service

Account management

Coordination

Communication

Organization

Job description

Hassle Free Home Services, Inc. is seeking a Customer Account Manager to coordinate home projects and manage client experiences.

You will act as the liaison between clients and contractors, maintain a proactive communication flow, and ensure projects progress smoothly with timely updates. The role emphasizes responsiveness, organization, and clear communication, with a hybrid work arrangement and local territory for on-site visits within 10-30 minutes of your residence.