Client Success Manager, Health & Benefits

Marsh; Missoula (MT); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation package

Performance-based incentives

401K savings plan

Paid family leave

Wellbeing programs

Job summary

Marsh McLennan Agency in Missoula, MT is seeking an Associate Client Manager to partner with client relations teams to deliver outstanding service to Employee Health & Benefits clients, colleagues and carriers.

You will handle accounts, negotiate with carriers, prepare materials, and maintain accurate client records in our agency system.

If you are a proactive communicator who thrives in a team, this role offers growth in a supportive, values-driven environment.

Qualifications

• Excellent client service mindset and communication.
• Ability to work with carriers and clients.
• Detail-oriented and deadline-driven.
• Willingness to learn and adapt in a changing industry.

Responsibilities

• Provide amazing client service and address needs promptly.
• Work on accounts: negotiate with carriers, prepare materials, gather client info, order policies.
• Update client information in agency management system.
• Follow policies, ensure quality control and confidentiality in interactions.
• Maintain professionalism and collaborate effectively with team.

Skills

Client service

Customer service

People skills

Team player

Attention to detail

Adaptability

Job description

Marsh McLennan Agency in Missoula, MT is seeking an Associate Client Manager to partner with client relations teams to deliver outstanding service to Employee Health & Benefits clients, colleagues and carriers.

You will handle accounts, negotiate with carriers, prepare materials, and maintain accurate client records in our agency system.

If you are a proactive communicator who thrives in a team, this role offers growth in a supportive, values-driven environment.