Associate Client Manager - Employee Health & Benefits

Marsh & McLennan Agency LLC.; Helena (MT); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Paid Paternity/Maternity Leave

Medical Leave

401K

Wellbeing Programs

Job summary

A leading company is seeking an Associate Client Manager for Employee Health & Benefits. This role involves delivering excellent customer service, managing accounts, and maintaining client records. Ideal candidates are passionate, detail-oriented, and eager to learn. The position offers growth opportunities in a supportive environment.

Qualifications

• Passionate about transforming perceptions of insurance.
• Dependable, attentive to details, and deadline-oriented.

Responsibilities

• Provide exceptional client service by addressing customer needs.
• Manage accounts, including negotiating with insurance carriers.
• Maintain accurate and current client records.

Skills

Interpersonal Skills

Attention to Detail

Team Player

Job description

Associate Client Manager - Employee Health & Benefits

Join to apply for the Associate Client Manager - Employee Health & Benefits role at Marsh McLennan Agency.

Job Overview

As an Associate Client Manager, you’ll partner with your client relations colleagues to deliver excellent customer service and support to our Employee Health & Benefits clients, colleagues, and carriers.

This position offers a great opportunity for those new to insurance or customer service to develop their skills and grow their career at Marsh McLennan Agency. We provide a clear career path with opportunities to advance and specialize in high-level client service and industry focus areas.

Responsibilities

• Provide exceptional client service by addressing customer needs promptly and effectively.
• Manage accounts, including negotiating with insurance carriers, preparing presentations and proposals, collecting client information, and ordering insurance policies.
• Maintain accurate and current client records in our agency management system.
• Follow organizational policies, service standards, workflows, and ensure quality control through proper documentation. Maintain confidentiality and be a positive team member.

Ideal Candidate Profile

• Passionate about transforming perceptions of insurance and loving your job.
• Smart, with a good understanding of business and people.
• Excellent interpersonal skills, even during challenging situations, with a passion for making clients happy.
• A team player who maintains positive relationships with colleagues.
• Dependable, attentive to details, deadline-oriented, and accurate in interactions.
• Enthusiastic about learning and adaptable to industry changes.
• Seeking meaningful change and aligning with our core values: accountability, balance, excellence, integrity, respect, and humanity.

We welcome candidates who may not meet all criteria but are close. Don't hesitate to apply!

Benefits & Perks

We offer a competitive compensation package, including benefits such as paid paternity/maternity leave, medical leave, 401K, and wellbeing programs. Salary will be based on experience, skills, location, and other factors.

Our Commitment to Diversity

Marsh McLennan values diversity, inclusion, and flexibility. We strive to create an environment that respects all backgrounds and characteristics. For accommodations, contact [e-mail].