Client Success Manager (Fully Remote)

PSG; United States; Remote; USD 70,000 - 120,000; Full time

Benefits offered by this job

Generous PTO

401(k) match

Medical, dental, and vision

Job summary

PSG is a drug management solutions company that helps clients navigate complex pharmacy challenges with leading intelligence and technologies, saving billions of dollars annually. As part of EPIC, it fosters a collaborative culture with employee resource groups, charitable initiatives, and a focus on professional development.

PSG seeks a Customer Success Manager to own client relationships and ensure seamless delivery across teams in the United States.

Qualifications

• Bachelor's degree and 3+ years in PBM, health plan, or customer success.
• Strong communication, contract interpretation, and collaboration skills.

Responsibilities

• Manage client communication, meetings, deliverables, and action items.
• Coordinate with internal teams and track project plans, SLAs, and utilization.

Skills

Client management

Communication

Contract interpretation

Cross-functional collaboration

Education

Bachelor's degree

Job description

• PSG is a leader in drug management solutions, helping clients save billions annually.
• This role owns client relationships and ensures seamless delivery across teams.

Primary Responsibilities:

• Manage client communication, meetings, deliverables, and action items.
• Coordinate with internal teams and track project plans, SLAs, and utilization.

Qualifications:

• Bachelor's degree and 3+ years in PBM, health plan, or customer success.
• Strong communication, contract interpretation, and collaboration skills.

Why EPIC:

• Generous PTO, 401(k) match, medical, dental, and vision.
• Collaborative culture with ERGs and professional development.

PSG

PSG is a drug management solutions company that helps clients navigate complex pharmacy challenges with leading intelligence and technologies, saving billions of dollars annually. As part of EPIC, it fosters a collaborative culture with employee resource groups, charitable initiatives, and a focus on professional development.