Client Success Manager (Fully Remote)

Dun & Bradstreet; United States; Remote; USD 71,000 - 119,000; Full time

Job summary

Dun & Bradstreet is seeking a proven Account Manager to be the primary post-sales contact, driving value and measurable impact for customers. You will coordinate with internal teams to deliver contracted products and services, while driving adoption and documenting KPIs.

The ideal candidate has 5+ years in account management or client service, experience with Salesforce and BI tools, and a bachelor's degree. This commission-eligible role offers remote work in Canada.

Qualifications

• Bachelor's degree and 5+ years in account management or client service.
• Experience with Salesforce, BI tools, and project management.

Responsibilities

• Serve as primary post-sales contact for customers, focusing on value and impact.
• Coordinate with internal teams to deliver contracted products and services.
• Drive adoption, document KPIs, and identify training needs.

Skills

Project management

Client relationship management

Executive communication

Strategic account management

Education

Bachelor's degree

Tools

Salesforce

BI tools

Job description

• Serve as primary post-sales contact for customers, focusing on value and impact.
• Coordinate with internal teams to deliver contracted products and services.
• Drive adoption, document KPIs, and identify training needs.

What We Need From You:

• Experience with Salesforce, BI tools, and project management.
• Strong communication skills and understanding of executive personas.
• Bachelor's degree and 5+ years in account management or client service.
• Base salary range of $70,900 - $119,100 per year.
• Commission-eligible role with remote work in Canada.

Dun & Bradstreet is a global leader in business decisioning data and analytics, helping companies grow, manage risk, and innovate. They are a diverse, global team that values creativity, collaboration, and bold ideas.