Client Success Liaison – Account Management

Alphabe Insight Inc; Indianapolis (IN); On-site; USD 42,000 - 49,000; Full time

Benefits offered by this job

Competitive Salary

Career Growth Opportunities

Professional Skill Development

Supportive Team Environment

Continuous Learning

Meaningful Contributions

Job summary

Strive Global in Indianapolis is seeking an Account Manager Liaison to join Skillbridge Academy's growing team. You will serve as a key point of contact between clients and internal teams, coordinating account activities and ensuring exceptional client experiences.

The ideal candidate is a proactive communicator with strong problem-solving skills, able to manage multiple priorities in a fast-paced environment, and to contribute to client engagement and service quality.

Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal abilities with a client-focused mindset.
• Exceptional organizational skills and attention to detail.
• Ability to manage multiple priorities while maintaining professionalism.
• Confidence in building relationships and communicating with diverse individuals.
• Strong problem-solving skills and a proactive approach to challenges.
• Ability to work independently and collaboratively within a team.
• Willingness to learn, adapt, and develop new professional skills.
• A positive attitude, reliability, and a commitment to delivering quality results.

Responsibilities

• Build and maintain positive, long-lasting relationships with clients and business partners.
• Serve as a primary liaison between clients and internal departments to ensure effective communication.
• Coordinate account activities, follow-ups, and service requests to support client satisfaction.
• Understand client needs and provide timely, professional assistance.
• Monitor account progress, maintain accurate records, and assist with performance reporting.
• Identify opportunities to improve client engagement, operational efficiency, and service quality.
• Collaborate with team members to resolve inquiries and deliver effective solutions.
• Support account management initiatives and contribute to overall business growth.

Skills

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Multitasking

Relationship building

Proactive problem-solving

Team collaboration

Job description

Strive Global in Indianapolis is seeking an Account Manager Liaison to join Skillbridge Academy's growing team. You will serve as a key point of contact between clients and internal teams, coordinating account activities and ensuring exceptional client experiences.

The ideal candidate is a proactive communicator with strong problem-solving skills, able to manage multiple priorities in a fast-paced environment, and to contribute to client engagement and service quality.