Client Success Coordinator | Growth & Training

Strive Global Events; Cincinnati (OH); On-site; USD 47,000 - 52,000; Full time

Benefits offered by this job

Health benefits package

Paid time off

Career growth opportunities

Comprehensive training and onboarding

Stable full-time employment

Job summary

Skillbridge Academy is seeking a detail-oriented and customer-focused Service Account Coordinator to support client accounts and ensure exceptional service throughout the customer experience. This role acts as the primary liaison between clients and internal teams, coordinating requests, updates, and service needs to maintain strong relationships.

This position suits someone who thrives on organization, clear communication, and a collaborative environment where every interaction contributes to

Qualifications

• Experience in account coordination or customer service roles.
• Strong organizational and communication skills.
• Ability to manage multiple client accounts and deadlines.

Responsibilities

• Serve as the primary point of contact for assigned client accounts.
• Coordinate daily account activities and service requests.
• Maintain accurate client records and documentation.
• Collaborate with internal departments to ensure timely service delivery.
• Monitor account progress and provide regular updates.
• Address client inquiries with professionalism and efficiency.
• Assist with scheduling, reporting, and administrative support.
• Identify opportunities to improve customer satisfaction and operational processes.
• Ensure a positive and professional experience throughout every client interaction.

Job description

Skillbridge Academy is seeking a detail-oriented and customer-focused Service Account Coordinator to support client accounts and ensure exceptional service throughout the customer experience. This role acts as the primary liaison between clients and internal teams, coordinating requests, updates, and service needs to maintain strong relationships.

This position suits someone who thrives on organization, clear communication, and a collaborative environment where every interaction contributes to