Client Relations & Accounts Specialist

Alphabeinsightinc; New York (NY); Sur place; USD 49 000 - 53 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Career growth opportunities

Professional skill development

Training & support

Collaborative work environment

Meaningful contributions

Transferable business skills

Résumé du poste

Skillbridge Academy in New York, NY is seeking an Account Representative to serve as the primary contact for clients, nurture relationships, and support daily account operations. You will collaborate with internal teams to deliver exceptional service and identify improvement opportunities, contributing to a positive client experience.

The role emphasizes strong communication, organization, and problem-solving skills, with a focus on multitasking in a fast-paced environment.

Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal abilities and a customer-focused mindset.
• Exceptional organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Proactive, solution-oriented approach to daily challenges.

Responsabilités

• Establish and maintain positive, long-term relationships with clients and account contacts.
• Serve as a primary point of contact for account-related inquiries, updates, and requests.
• Provide professional, timely, and accurate assistance to ensure client satisfaction.
• Coordinate with internal departments to support efficient account management and service delivery.
• Maintain organized and accurate account records, communications, and documentation.
• Identify client needs and recommend appropriate solutions to strengthen relationships.
• Assist with account onboarding, follow-ups, and ongoing client communications.
• Contribute to team objectives while maintaining high standards of professionalism and service.

Connaissances

Verbal communication

Written communication

Interpersonal skills

Customer-focused

Organizational skills

Attention to detail

Multitasking

Problem solving

Team collaboration

Adaptability

Outils

Office suite

Description du poste

Skillbridge Academy in New York, NY is seeking an Account Representative to serve as the primary contact for clients, nurture relationships, and support daily account operations. You will collaborate with internal teams to deliver exceptional service and identify improvement opportunities, contributing to a positive client experience.

The role emphasizes strong communication, organization, and problem-solving skills, with a focus on multitasking in a fast-paced environment.