Client Success & Accounts Specialist

Alphabe Insight Inc; New York (NY); On-site; USD 49,000 - 53,000; Full time

Benefits offered by this job

Competitive salary

Career growth opportunities

Professional skill development

Training & Support

Collaborative work environment

Meaningful contributions

Transferable business skills

Job summary

Skillbridge Academy in New York, NY seeks an Account Representative to serve as a key client contact, build lasting relationships, and support daily account operations. You will collaborate with a team to deliver exceptional service, identify improvement opportunities, and ensure a positive client experience.

This role is ideal for individuals who enjoy working with people, solving problems, and developing business and communication skills in a professional environment.

Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal abilities and a customer-focused mindset.
• Exceptional organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Establish and maintain positive, long-term relationships with clients and account contacts.
• Serve as a primary point of contact for account-related inquiries, updates, and requests.
• Provide professional, timely, and accurate assistance to ensure client satisfaction.
• Coordinate with internal departments to support efficient account management and service delivery.
• Maintain organized and accurate account records, communications, and documentation.
• Identify client needs and recommend appropriate solutions to strengthen relationships.
• Assist with account onboarding, follow-ups, and ongoing client communications.
• Contribute to team objectives while maintaining high standards of professionalism and service.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multi-tasking

Relationship building

Proactive problem-solving

Team collaboration

Tools

Office software

Email

Job description

Skillbridge Academy in New York, NY seeks an Account Representative to serve as a key client contact, build lasting relationships, and support daily account operations. You will collaborate with a team to deliver exceptional service, identify improvement opportunities, and ensure a positive client experience.

This role is ideal for individuals who enjoy working with people, solving problems, and developing business and communication skills in a professional environment.