Client Success Lead & Master Multitasker

Absolute Storage Management, LLC.; Myrtle Beach (SC); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Performance-based bonuses

Regular team recognition events

Flexible unofficial job titles for top

Growth and development opportunities

Job summary

Absolute Storage Management, LLC. in Myrtle Beach, SC, is seeking an Assistant Manager, also known as Client Happiness Hero & Master of Multitasking, to help customers rent storage units, answer questions, and process payments.

This 16-hours-a-week role emphasizes friendly service and problem solving in a retail-style setting. The position requires a high school diploma or GED, a sense of urgency, and the ability to multitask across tasks from sales to property duties.

Qualifications

• High school diploma or GED required.
• Experience in sales or retail environment preferred.
• Experience in fast-paced, customer service-related environment preferred.

Responsibilities

• Assist customers with renting units in-person, via phone, and through other advertising/marketing opportunities; enhance sales through rentals, insurance and moving supplies.
• Provide excellent customer service by identifying storage needs and offering solutions; guide new customers through rental processes.
• Resolves issues professionally and positively.
• Maintain daily cleanliness and organization of the office, restrooms, grounds, and vacant units; keep well-organized records and perform minor maintenance tasks and regular property inspections to ensure timely and consistent completion.
• Shop local competitors in-person and online; report information gathered, including rates and specials, to supervisors and other departments; perform additional marketing functions as needed.
• Monitors rates, specials, and revenue-related factors.
• Perform required daily administrative tasks including handling cash, balancing receipts, pursuing collections, posting payments, processing daily bank deposits and completing auctions according to policy and laws.
• If at a participating location, assist tenants with completing, processing and returning rentals through programs such as U-Haul, Penske, or company-owned rental truck services.

Skills

Customer service

Communication

Sales

multitasking

Education

High school diploma/GED

Job description

Absolute Storage Management, LLC. in Myrtle Beach, SC, is seeking an Assistant Manager, also known as Client Happiness Hero & Master of Multitasking, to help customers rent storage units, answer questions, and process payments.

This 16-hours-a-week role emphasizes friendly service and problem solving in a retail-style setting. The position requires a high school diploma or GED, a sense of urgency, and the ability to multitask across tasks from sales to property duties.