Client Success Lead: AI-Driven, Fast-Growth Agency

Brand North; Boca Raton (FL); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Real upward mobility

Modern tools and automation

Direct exposure to leadership

Job summary

A fast-growing digital marketing agency in Boca Raton, Florida, is seeking a Client Success Manager who will own a portfolio of clients and ensure successful project delivery. The ideal candidate will have over 2 years of experience in customer success or project management, strong organizational skills, and be comfortable using tools like Notion and Slack. This role emphasizes proactive communication and the ability to thrive in a fast-paced environment, with opportunities for upward mobility as the agency grows.

Qualifications

• Experience in a marketing agency or digital environment preferred.
• Familiarity with SEO, PPC, or web projects is a strong plus.
• Ability to problem-solve independently and think critically.

Responsibilities

• Serve as the primary point of contact for 15–20 client accounts.
• Lead client calls and manage follow-ups.
• Collaborate with SEO, PPC, web, and content teams.

Skills

Strong organizational skills

Project management

Client communication

Education

2+ years in Client Success, Account Management, or Project Management

Tools

Notion

Slack

Google Workspace

Job description

A fast-growing digital marketing agency in Boca Raton, Florida, is seeking a Client Success Manager who will own a portfolio of clients and ensure successful project delivery. The ideal candidate will have over 2 years of experience in customer success or project management, strong organizational skills, and be comfortable using tools like Notion and Slack. This role emphasizes proactive communication and the ability to thrive in a fast-paced environment, with opportunities for upward mobility as the agency grows.