Client Success Lead, 3PL Logistics

eShipping, LLC; West Sacramento (CA); On-site; USD 29,000 - 33,000; Full time

Job summary

eShipping Distribution Services is seeking an Account Lead to serve as the dedicated point of contact for a key client at our West Sacramento location. You will coordinate with warehouse operations to ensure accurate orders, inventory, and on-time shipments while maintaining exceptional client service.

Responsibilities include data entry, report generation, and handling customer requests with a focus on accuracy, safety, and policy compliance in a fast-paced warehouse environment.

Qualifications

• Prior warehouse experience preferred.
• College degree preferred.
• Strong customer service and communication skills are essential.

Responsibilities

• Act as the primary point of contact for a key client and liaise with warehouse operations.
• Support orders, inventory, and shipments to ensure timely delivery.
• Handle customer requests, audits, and data entry with accuracy.

Skills

Customer service

Time management

Team building

Communication

Independent work

Warehouse systems

MS Office

Problem solving

Detail orientation

Education

Warehouse experience

College degree

Tools

Word

Excel

Transportation Management System

Job description

eShipping Distribution Services is seeking an Account Lead to serve as the dedicated point of contact for a key client at our West Sacramento location. You will coordinate with warehouse operations to ensure accurate orders, inventory, and on-time shipments while maintaining exceptional client service.

Responsibilities include data entry, report generation, and handling customer requests with a focus on accuracy, safety, and policy compliance in a fast-paced warehouse environment.