Client Success & Insurance Accounts Associate

State Farm Agent; Oak Park (IL); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Derrick Williams - State Farm Agent in Oak Park, IL is seeking an Account Associate to support daily operations, grow the office through customer relations, and serve as a liaison between customer needs and agency departments.

You will proactively market relevant products and services to improve customers' lives, handle policy changes, claims processing, and coordinate with underwriters to ensure timely issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication

Attention to detail

Job description

Derrick Williams - State Farm Agent in Oak Park, IL is seeking an Account Associate to support daily operations, grow the office through customer relations, and serve as a liaison between customer needs and agency departments.

You will proactively market relevant products and services to improve customers' lives, handle policy changes, claims processing, and coordinate with underwriters to ensure timely issuance.