Insurance Office Receptionist – Sales & Service Pro

State Farm Agent; Oak Park (IL); On-site; USD 24,796 - 26,174; Full time

Benefits offered by this job

Hourly Plus Commission

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Derrick Williams State Farm in Oak Park, IL is seeking a friendly Receptionist to greet clients, manage phone calls, schedule appointments, and support a busy office. You will play a key role in delivering exceptional service and maintaining accurate customer records.

Ideal candidates are organized, communicative, and comfortable engaging in sales conversations to identify insurance opportunities. Training and development are provided in a supportive team environment.

Qualifications

• Previous experience in receptionist or customer service roles.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet clients warmly, both in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications to ensure smooth operations.
• Assist with incoming inquiries and maintain accurate customer records.
• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
• Provide outstanding customer service and proactively follow up on client needs.
• Support the team with various administrative tasks and special projects as needed.

Skills

Receptionist experience

Communication skills

Organization

Sales conversations

Microsoft Office & CRM

Tools

Microsoft Office

CRM systems

Job description

Derrick Williams State Farm in Oak Park, IL is seeking a friendly Receptionist to greet clients, manage phone calls, schedule appointments, and support a busy office. You will play a key role in delivering exceptional service and maintaining accurate customer records.

Ideal candidates are organized, communicative, and comfortable engaging in sales conversations to identify insurance opportunities. Training and development are provided in a supportive team environment.