Insurance Account & Customer Success Specialist

Derrickhodges; Memphis (TN); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Wellness resources

Job summary

Derrick Hodges - State Farm Agent is seeking an Account Representative to enhance agency productivity and customer satisfaction. This role involves fostering strong customer relationships and acting as a liaison between customers and agency departments.

Ideal candidates are sociable, sales-minded, and eager to grow their careers while contributing to the community. Previous experience in customer service or sales is a plus, but not required.

Qualifications

• Strong communication and interpersonal skills are essential for customer relations.
• Attention to detail and the ability to multitask are required.
• Experience in customer service or sales is preferred but not mandatory.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Derrick Hodges - State Farm Agent is seeking an Account Representative to enhance agency productivity and customer satisfaction. This role involves fostering strong customer relationships and acting as a liaison between customers and agency departments.

Ideal candidates are sociable, sales-minded, and eager to grow their careers while contributing to the community. Previous experience in customer service or sales is a plus, but not required.