Client Success & Growth Manager

Jobtailor; Milwaukee (WI); On-site; USD 42,000 - 64,000; Full time

Job summary

Jobtailor in Milwaukee seeks a driven Facility Manager to manage client accounts and drive retention through excellent service and reliable operations.

You will nurture relationships with contractors, leverage CRM systems and MS Office to monitor performance, coordinate training, and report outcomes to management.

The role requires travel to client sites, strong communication, and the ability to juggle priorities in a fast-paced environment.

Qualifications

• 1–2 years of experience in facility management or related field.
• Proven track record in client management and business development.
• Strong interpersonal and written/verbal communication skills.
• Bachelor’s degree preferred.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficient with Microsoft Office and CRM systems.
• Willingness to travel to client locations.
• Detail-oriented with problem-solving abilities.

Responsibilities

• Manage client accounts to ensure retention and growth.
• Nurture relationships with contractors and suppliers.
• Perform quality control checks and address issues.
• Utilize CRM to monitor interactions and service effectiveness.
• Coordinate training and development for operational teams.
• Collaborate with internal teams to resolve challenges.
• Monitor client satisfaction and report to management.

Skills

Client management

Business development

Interpersonal skills

Communication skills

Travel

Education

Bachelor's degree

Tools

Microsoft Office Suite

CRM systems

Job description

Jobtailor in Milwaukee seeks a driven Facility Manager to manage client accounts and drive retention through excellent service and reliable operations.

You will nurture relationships with contractors, leverage CRM systems and MS Office to monitor performance, coordinate training, and report outcomes to management.

The role requires travel to client sites, strong communication, and the ability to juggle priorities in a fast-paced environment.