Facilities Account Manager — Client Success & Operations

Jobtailor; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Jobtailor in Houston, TX is seeking a results-driven account manager to serve as the primary contact for a group of commercial facility clients. The role focuses on coordinating inspections, resolving issues, and ensuring service quality.

You will build strong relationships with clients and contractors, identify opportunities to expand services, and manage pricing and logistics. A self-starter attitude and the ability to work autonomously are valued.

Qualifications

• Experience in facilities or account management roles preferred.
• Ability to communicate with clients and contractors clearly.
• Strong problem-solving and multi-tasking abilities.
• Proven organizational skills and accountability.

Responsibilities

• Serve as the primary point of contact for commercial facility clients.
• Manage operations including inspections, issue resolution, and service quality.
• Build long-term client and contractor relationships through proactive communication.
• Identify opportunities to expand services and coordinate pricing/logistics.
• Coordinate with Compliance Managers to align after-hours work with client expectations.
• Work autonomously with a supportive team.
• Use CRM to document inspections and route field activities.

Skills

Client communication

Relationship management

Problem solving

Organizational skills

Self-starting

Education

High school diploma

Bachelor's degree preferred

Tools

CRM software

Route/logistics software

Job description

Jobtailor in Houston, TX is seeking a results-driven account manager to serve as the primary contact for a group of commercial facility clients. The role focuses on coordinating inspections, resolving issues, and ensuring service quality.

You will build strong relationships with clients and contractors, identify opportunities to expand services, and manage pricing and logistics. A self-starter attitude and the ability to work autonomously are valued.