Client Success Director, Healthcare Revenue

Aspirion; Columbus (GA); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Health

Dental

Vision

Life insurance

Matching 401k

Paid Time Off

Wellness Program

Competitive Salaries

Advancement Opportunities

Job summary

Aspirion in Columbus, GA, is seeking a Client Success Director to lead the holistic relationship management of assigned clients, align with their goals, and collaborate with internal teams to drive retention, expansion and value realization.

The role requires building multi-level relationships, providing strategic insights, identifying cross-sell opportunities, and guiding client programs while maintaining HIPAA compliance and high standards of confidentiality.

Qualifications

• Minimum of 5 years in a Client Success/Management role in healthcare revenue cycle.
• Strong analytical skills and detail orientation.
• Proven consultative communication with stakeholders.
• Ability to prioritize initiatives to meet company financial goals.
• Comfort with ambiguity and rapid change.

Responsibilities

• Build and manage ongoing professional relationships with clients and stakeholders.
• Maintain relationships at multiple levels within the client.
• Provide insights to drive account placements and cross-sell opportunities.
• Coordinate with Sales, Operations, Implementation, and Marketing to meet client needs.
• Conduct executive business reviews with clients, onsite preferred.
• Ensure client satisfaction and value realization and track KPIs.
• Maintain HIPAA certification and compliance.

Job description

Aspirion in Columbus, GA, is seeking a Client Success Director to lead the holistic relationship management of assigned clients, align with their goals, and collaborate with internal teams to drive retention, expansion and value realization.

The role requires building multi-level relationships, providing strategic insights, identifying cross-sell opportunities, and guiding client programs while maintaining HIPAA compliance and high standards of confidentiality.