Director, Denials & Revenue Cycle Excellence

Aspirion; Delray Beach (FL); Remote; USD 140,000 - 190,000; Full time

Job summary

Aspirion is seeking a Director to drive operational performance in the denials lifecycle. You will own execution, throughput, cycle time, and quality, while partnering with cross-functional teams to optimize workflows and deliver measurable results aligned to business unit goals.

The role emphasizes strategic translation into day-to-day performance, process improvements, and leadership of managers to ensure accountability and high engagement within a fast-paced healthcare operations environment.

Qualifications

• Bachelor’s degree in Healthcare Administration, Business, Finance or related field.
• 7-10+ years of experience in Revenue Cycle Management or denials management.
• Experience leading teams in a metrics-driven, performance-focused environment.

Responsibilities

• Own and drive performance against key operational KPIs including throughput, cycle time, quality, and productivity.
• Lead and optimize day-to-day workflow execution within assigned function or segment.
• Identify, escape, and resolve blockers, bottlenecks, and performance gaps impacting execution.
• Partner cross-functionally with Operations, Product, Finance, and Client Success to support effective workflow execution and issue resolution.
• Lead and support the implementation of process improvements, workflow changes, and operational initiatives.
• Monitor performance trends and leverage data to prioritize actions and drive continuous improvement.
• Ensure adherence to standard operating procedures, payer guidelines, and quality expectations.
• Drive accountability across teams, reinforcing clear expectations and consistent performance management.
• Coach, develop, and support Managers and/or frontline leaders to ensure strong team performance and engagement.
• Drive adoption and effective use of tools, automation, and system-driven workflows to improve efficiency.

Skills

Operational leadership

Data-driven decisions

Cross-functional collaboration

Communication skills

Problem solving

Change management

Team development

Performance management

Accountability

Education

Bachelor’s degree in Healthcare Administration, Business, Finance

Job description

Aspirion is seeking a Director to drive operational performance in the denials lifecycle. You will own execution, throughput, cycle time, and quality, while partnering with cross-functional teams to optimize workflows and deliver measurable results aligned to business unit goals.

The role emphasizes strategic translation into day-to-day performance, process improvements, and leadership of managers to ensure accountability and high engagement within a fast-paced healthcare operations environment.