Client Success Coordinator — Print & Apparel Operations

Custom Print Graphics; Niles (IL); On-site; USD 27,552 - 33,062; Full time

Benefits offered by this job

401(k) retirement plan

Paid Time Off (PTO)

Competitive salary

Training & development

Job summary

Custom Print Graphics in Niles, IL is seeking a Customer Relations Coordinator. This role involves managing client relationships, coordinating operations, and providing exceptional customer service. The ideal candidate will have over 2 years of experience in a similar role, strong communication skills, and is proficient in tools like Microsoft Office and Printavo. Offering competitive hourly pay of $20–$24 based on experience, the position promotes a supportive team environment and the opportunity for growth within the company.

Qualifications

• 2+ years of experience in customer service, client management, or office administration.
• Proficiency in managing high email volume and phone calls.
• Self-starter mentality with excellent problem-solving capabilities.

Responsibilities

• Serve as the primary point of contact for an assigned book of accounts.
• Monitor customer messages and order activity in Printavo.
• Assist walk-in customers and vendors with a welcoming presence.

Skills

Customer service experience

Client management

Excellent communication skills

Organizational skills

Multitasking

Tools

Microsoft Office

Google Workspace

Printavo

Job description

Custom Print Graphics in Niles, IL is seeking a Customer Relations Coordinator. This role involves managing client relationships, coordinating operations, and providing exceptional customer service. The ideal candidate will have over 2 years of experience in a similar role, strong communication skills, and is proficient in tools like Microsoft Office and Printavo. Offering competitive hourly pay of $20–$24 based on experience, the position promotes a supportive team environment and the opportunity for growth within the company.