Print Account Concierge: Design, Sales & Client Success

First in Print; Jacksonville (FL); Hybrid; USD 40,000 - 44,500; Full time

Benefits offered by this job

Monthly sales commissions

Annual profit-sharing bonus

Health Insurance Benefits

Retirement Savings Benefits

Paid holidays

Earned PTO

Weekly coffee breaks

Office therapy dog

Hybrid schedule

Job summary

A specialized print company in Jacksonville is seeking an Account Coordinator to enhance customer experience through effective communication and task management. The ideal candidate will have 1-3 years of relevant experience and proficiency with Adobe CC tools. Responsibilities include responding to customer inquiries, coordinating with graphic designers, and maintaining organized client briefs. This entry-level position offers a salary range of $40,000-$44,500 per year, along with health insurance and a hybrid work schedule.

Qualifications

• Comfortable working directly with clients via email and phone.
• Ability to perform under pressure.
• Skills in managing multiple jobs at once.

Responsibilities

• Respond to customer inbound calls and emails.
• Help clients find the best print solutions.
• Maintain a working knowledge of company products.

Skills

Strong communication skills

Task management skills

Experience with Adobe CC

Customer Service Experience

Graphic design skills

Education

1-3 years experience in a print shop, design studio, or marketing agency

Tools

Adobe InDesign

Adobe Illustrator

Adobe Photoshop

Job description

A specialized print company in Jacksonville is seeking an Account Coordinator to enhance customer experience through effective communication and task management. The ideal candidate will have 1-3 years of relevant experience and proficiency with Adobe CC tools. Responsibilities include responding to customer inquiries, coordinating with graphic designers, and maintaining organized client briefs. This entry-level position offers a salary range of $40,000-$44,500 per year, along with health insurance and a hybrid work schedule.