Client Success Coordinator - Healthcare Ops & Partnerships

WalkerHealthcare; Bloomfield Hills (MI); On-site; USD 52,000 - 65,000; Full time

Job summary

Walker Healthforce is seeking a Client Service Coordinator to support client partnerships and ensure seamless execution of service delivery across a nationwide network of hospitals, health systems, and Fortune 100 organizations.

You will serve as a key operational partner to our Account and Recruiting teams, ensuring responsiveness, accuracy, and client satisfaction across engagements.

Qualifications

• 4 years Staffing & Recruiting industry preferred, with 2+ years in customer-facing roles.
• Experience in a fast-paced, high-volume environment preferred.

Responsibilities

• Act as a liaison between internal teams and client contacts to support day-to-day service delivery.
• Manage requisition intake, updates, and communication to ensure alignment across teams.
• Coordinate interviews between clients and consultants, ensuring a smooth and timely process.
• Maintain consistent communication with clients to provide updates, gather information, and address inquiries.
• Prepare, review, and submit candidate profiles, ensuring accuracy and completeness.
• Maintain and update records in our CRM/ATS system (Bullhorn).
• Collaborate with Recruiting and Account teams to ensure onboarding and fulfillment of client needs.
• Support the preparation of RFPs, client presentations, reporting, and internal meetings.
• Gather and organize data to support account activity and operational reporting.
• Assist in maintaining SOPs to support consistent service delivery.

Skills

Staffing experience

Customer-facing

Attention to detail

Multitasking

Communication

Organizational skills

Tools

Bullhorn

CRM systems

Job description

Walker Healthforce is seeking a Client Service Coordinator to support client partnerships and ensure seamless execution of service delivery across a nationwide network of hospitals, health systems, and Fortune 100 organizations.

You will serve as a key operational partner to our Account and Recruiting teams, ensuring responsiveness, accuracy, and client satisfaction across engagements.