Client Success & Campaign Delivery Lead

Golden Route Operations, LLC; Springfield (MO); On-site; USD 42,000 - 62,000; Full time

Job summary

Golden Route Operations, LLC is seeking a Client Success Coordinator to serve as the primary day-to-day contact for assigned clients after the sale, owning campaigns from signed agreement through completion and ensuring deliverables are accurate, timely and aligned with expectations.

You will coordinate assets, timelines and approvals, maintain clear client communication, and partner with Account Executives to provide insights that support renewal and growth, while keeping CRM records up to date.

Qualifications

• Bachelor's degree in a related field or equivalent professional experience.
• 3+ years in client success, account management or project coordination.
• Experience coordinating cross-functional teams and delivering excellent client experiences.

Responsibilities

• Be the primary day-to-day contact for assigned clients post-sale and manage campaign execution.
• Ensure timelines, assets and production requirements are accurate and delivered on time.
• Enter and maintain campaign orders and assets in production systems.
• Provide campaign insights and feedback to Account Executives for renewals.

Skills

Client relationship management

Proactive communication

Project coordination

CRM systems

Attention to detail

Education

Bachelor's degree in Business, Communications, Marketing or related field

3+ years of experience in client success or related role

Tools

CRM software

Project management software

Job description

Golden Route Operations, LLC is seeking a Client Success Coordinator to serve as the primary day-to-day contact for assigned clients after the sale, owning campaigns from signed agreement through completion and ensuring deliverables are accurate, timely and aligned with expectations.

You will coordinate assets, timelines and approvals, maintain clear client communication, and partner with Account Executives to provide insights that support renewal and growth, while keeping CRM records up to date.