Client Success Advocate for PEO Solutions

Paychex; Phoenix (AZ); On-site; USD 33,310 - 52,335; Full time

Benefits offered by this job

Medical coverage

401(k) with employer match

Tuition reimbursement

Paid time off for volunteerism

Job summary

Paychex is looking for a Client Service Owner in Phoenix, Arizona. You will be responsible for client retention, satisfaction, and revenue growth while ensuring the delivery of best-in-class service.

The position requires strong relationship management skills and the ability to work with various internal partners. A background in customer service and an Associate's Degree are essential. The role also emphasizes continuous improvement and client education about Paychex offerings.

Qualifications

• 3 years of experience in relationship management or customer service experience role.
• Ability to educate clients on the full value of PEO offerings.
• Demonstrated leadership and communication skills.

Responsibilities

• Perform business needs analysis during client interactions.
• Resolve client concerns and enhance client experience.
• Ensure client satisfaction and retention through PEO value proposition.

Skills

Relationship Management

Customer Service

Communication

Advocacy

Education

Associate's Degree

Bachelor's Degree

Job description

Paychex is looking for a Client Service Owner in Phoenix, Arizona. You will be responsible for client retention, satisfaction, and revenue growth while ensuring the delivery of best-in-class service.

The position requires strong relationship management skills and the ability to work with various internal partners. A background in customer service and an Associate's Degree are essential. The role also emphasizes continuous improvement and client education about Paychex offerings.