PEO Client Success Advocate

Paychex Deutschland GmbH; Arizona; On-site; USD 33,310 - 52,335; Full time

Benefits offered by this job

Medical coverage

401(k) + employer match

Tuition reimbursement

Job summary

Paychex Deutschland GmbH is seeking a client service owner based in Arizona committed to enhancing customer satisfaction and retention. The role involves analyzing client needs, acting as a liaison, and ensuring high service quality.

Qualified candidates will have an Associate's Degree and at least 3 years of experience in customer service. The position offers competitive hourly pay along with a bonus structure and a variety of benefits aimed at promoting work-life balance, professional development, and employee wellness.

Qualifications

• 3 years of experience in relationship management or customer service role.
• Strong communication skills.
• Proficiency in process improvement methodologies.

Responsibilities

• Perform in-depth business needs analysis during client interactions.
• Serve as a liaison between clients and the organization.
• Ensure ongoing client satisfaction and high retention.

Skills

Relationship Management

Customer Service

Leadership

Communication

Client Education

Process Improvement

Education

Associate's Degree

Bachelor's Degree

Job description

Paychex Deutschland GmbH is seeking a client service owner based in Arizona committed to enhancing customer satisfaction and retention. The role involves analyzing client needs, acting as a liaison, and ensuring high service quality.

Qualified candidates will have an Associate's Degree and at least 3 years of experience in customer service. The position offers competitive hourly pay along with a bonus structure and a variety of benefits aimed at promoting work-life balance, professional development, and employee wellness.