Client Success & Adoption Strategist

Clinch; New York (NY); On-site; USD 50,000 - 125,000; Full time

Benefits offered by this job

Unlimited PTO

Medical, Dental, & Vision plans

401K with matching

Flexible work schedule

Team Happy Hours and Outings

Complimentary Grubhub+ Membership

Job summary

A tech company in New York seeks a Client Experience Manager responsible for ensuring client success using the Clinch platform. The role requires skills in campaign oversight, relationship building, and the ability to translate business objectives into effective solutions. Candidates should have at least 2 years of relevant experience in DCO and Ad-Tech fields, a strong client experience mindset, and a proactive approach to client learning. This position offers competitive compensation, unlimited PTO, and various benefits.

Qualifications

• 2 or more years of relevant experience in DCO, Ad-Tech, Ad-Ops, or Ad-Server.
• Proven ability to translate client business objectives into actionable solutions.
• Deep understanding of the Clinch platform and its functionalities.

Responsibilities

• Cultivate a client experience mindset and guide clients toward success.
• Translate client business objectives into Clinch solutions aligned with their needs.
• Identify opportunities and threats in client campaigns and take action.
• Provide oversight and guidance on client campaigns to ensure success.
• Educate clients on effective use of the Clinch platform.

Skills

Client experience mindset

DCO, Ad-Tech, Ad-Ops, or Ad-Server experience

Ability to identify opportunities and threats

Campaign oversight experience

Teaching clients how to use platforms

Job description

A tech company in New York seeks a Client Experience Manager responsible for ensuring client success using the Clinch platform. The role requires skills in campaign oversight, relationship building, and the ability to translate business objectives into effective solutions. Candidates should have at least 2 years of relevant experience in DCO and Ad-Tech fields, a strong client experience mindset, and a proactive approach to client learning. This position offers competitive compensation, unlimited PTO, and various benefits.