Client Success Administrator Intern

Stfrancis

Overland Park (KS)

Presencial

USD 21.000 - 30.000

Jornada completa

Hace 13 días

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Ventajas ofrecidas por este puesto de trabajo

Competitive hourly pay
Onsite experience and mentorship
One-on-one mentorship with industryPro
Ongoing learning and development
Networking events

Descripción de la vacante

Stfrancis is seeking a motivated student for a Client Success internship in Overland Park, Kansas. You will support client account administration, assist with billing reviews, prepare reports, and collaborate with cross-functional teams to resolve inquiries and improve service delivery.

You will gain hands-on experience with real client processes, mentorship from industry professionals, and exposure to opportunities for full-time employment after graduation.

Formación

  • Currently pursuing a degree in Operations Management, Data Analytics, Finance, or a related field.
  • Minimum GPA 3.0 strongly preferred.
  • Active involvement in campus, community, or other volunteer activities preferred.
  • Strong written and verbal communication skills.
  • High level of confidentiality and professionalism.
  • Excellent attention to detail and organizational skills.
  • Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
  • Interest in learning and contributing to a variety of Client Success functions.
  • Prior internship or office experience a plus, but not required.
  • Candidates must be legally authorized to work in the United States on a full-time basis without requiring future sponsorship for employment visa status.

Responsabilidades

  • Support client account administration by maintaining accurate records, validating data, and updating internal systems.
  • Assist with billing reviews, reconciliations, and quality assurance audits to ensure operational accuracy.
  • Prepare and analyze reports related to client activity, service performance, and account trends.
  • Collaborate with cross-functional teams to research and resolve client inquiries and operational issues.
  • Document processes, maintain team resources, and identify opportunities to improve efficiency and service delivery.

Conocimientos

Communication skills
Attention to detail
Organization
Team collaboration

Educación

Pursuing degree in Operations Management, Data Analytics, Finance, or related field
GPA ≥ 3.0 preferred

Herramientas

Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

Descripción del empleo

Your Role

Here’s what you will be doing:

  • Support client account administration by maintaining accurate records, validating data, and updating internal systems.
  • Assist with billing reviews, reconciliations, and quality assurance audits to ensure operational accuracy.
  • Prepare and analyze reports related to client activity, service performance, and account trends.
  • Collaborate with cross-functional teams to research and resolve client inquiries and operational issues.
  • Document processes, maintain team resources, and identify opportunities to improve efficiency and service delivery.
About You

The company is looking for:

  • Currently pursuing a degree in Operations Management, Data Analytics, Finance, or a related field.
  • Minimum of a 3.0 GPA strongly preferred.
  • Active involvement in campus, community, or other volunteer activities and/or organizations preferred.
  • Strong written and verbal communication skills.
  • High level of confidentiality and professionalism.
  • Excellent attention to detail and organizational skills.
  • Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
  • Interest in learning and contributing to a variety of Client Success functions.
  • Prior internship or office experience a plus, but not required.
  • Candidates must be legally authorized to work in the United States on a full-time basis without requiring future sponsorship for employment visa status.
Compensation & Benefits
  • Competitive hourly pay.
  • Onsite experience promoting hands-on learning, team engagement, and understanding of company culture.
  • One-on-one mentorship with experienced professionals.
  • Ongoing learning and development.
  • Networking opportunities and social events with peers and professionals.
  • Potential for full-time employment upon graduation.
Training & Development
  • Mentorship and support from industry-leading Client Success professionals.
  • Exposure to real-world client processes and systems.
  • Opportunities to make meaningful contributions to organizational projects.
  • Experience working with cross-functional teams.
  • A stronger understanding of career paths within Client Success.
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