Client Success Account Executive

Egroup Us; Greensboro (NC); On-site; USD 55,000 - 90,000; Full time

Job summary

Ethos is seeking an Account Executive to serve as the connective tissue between clients and internal teams, translating needs into actions and ensuring projects are delivered on time and within scope. You’ll partner with clients, strategists, and creatives to guide projects from kickoff through delivery with thoughtful, aligned work.

The ideal candidate thrives in a fast-paced, collaborative environment, delivering high-quality work and exceptional client service while growing accounts and

Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or related field preferred.
• 2–5 years of experience in account management, marketing, or an agency environment.
• Proficiency in time tracking and budget management tools.
• Strong organizational and project management skills.
• Excellent written and verbal communication skills.
• Experience working with cross-functional teams.

Responsibilities

• Serve as the primary point of contact for assigned client accounts.
• Manage day-to-day communication between clients and internal teams.
• Coordinate timelines, deliverables, and expectations to move work forward.
• Translate client needs into clear, actionable briefs for creative teams.
• Monitor project progress and proactively address issues, gaps, or delays.
• Review work for accuracy and alignment before final delivery to clients.
• Track budgets, hours, and scope to support and maintain profitability.
• Build strong, lasting client relationships grounded in trust and responsiveness.
• Identify opportunities to grow accounts and expand the work in meaningful ways.

Skills

Account Mgmt

Budget Mgmt

Time Tracking

Cross-functional

Communication

Education

Bachelor's degree

Tools

CRM

Asana

Monday

ClickUp

Job description

Ethos is seeking an Account Executive to serve as the connective tissue between clients and internal teams, translating needs into actions and ensuring projects are delivered on time and within scope. You’ll partner with clients, strategists, and creatives to guide projects from kickoff through delivery with thoughtful, aligned work.

The ideal candidate thrives in a fast-paced, collaborative environment, delivering high-quality work and exceptional client service while growing accounts and