Client Specialist - Small Business Insurance

ООО «ХАГЕМАЕР ГРУПП»; Greensboro (NC); Hybrid; USD 45,000 - 55,000; Full time

Benefits offered by this job

Hybrid work

Generous time off

Tuition reimbursement

Stock purchase opportunities

Professional development opportunities

Job summary

Marsh Agency, a leading provider of insurance and risk management solutions, is seeking a Client Service Specialist to join the National Small Business Client Center Team in Greensboro. You'll support sales and remarketing, maintain client relationships, and ensure timely follow-up.

The role starts onsite for 12 months, with a hybrid option later. Requirements include a high school diploma, strong interpersonal skills, and proficiency with Microsoft Office.

Qualifications

• Strong interpersonal skills and effective telephone demeanor.
• Ability to work collaboratively with sales and remarketing teams.
• Proficiency with basic computer applications including Microsoft Office.

Responsibilities

• Partner with Sales Center and Remarketing to ensure quality service.
• Maintain rapport with clients, underwriters, and grow existing accounts.
• Communicate effectively and follow up in a timely manner.
• Support the production team to benefit clients.

Skills

Interpersonal skills

Telephone demeanor

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Our not-so-secret sauce.Award winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Service Specialist at Marsh Agency.Marsh Agency provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh (NYSE: MRSH).

A day in the life.

As our Client Service Specialist on the National Small Business Client Center Team, you'll partner with both the Sales Center and Remarketing areas to ensure quality service is delivered at a support level. Remain knowledgeable of coverages and manage the expectations of the client (both internal and external). Maintain rapport with clients, company underwriters, and develop/grow existing accounts. Work collegially as a supportive member of the production team for the benefit of the clients. Maintain open, effective communication and timely follow-up.

Office located in Greensboro. Onsite work for the first 12 months, hybrid option after.

Salary range beginning at $50,000 (no experience needed)Bonus Opportunities!! New associates can earn up to $500 per quarter!!

Starting Shift for this team (earlier shifts awarded by seniority): 10:15 am to 7:15 pm

Important: Marsh Agency provides licensing courses and licensing exams. Colleagues will be given two attempts to pass the exam.

Our future colleague.

• High School graduate or equivalent education and/or related experience
• Strong interpersonal skills, especially telephone demeanor
• Independent thinking with an ambitious goal-oriented mindset
• Strong team player worth ethic and willingness to help reach all goals
• Demonstrate proficiency of basic computer applications, such as Microsoft Office products

These additional qualifications are a plus, but not required to apply.

• Property & Casualty Insurance Experience
• Property & Casualty License

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid Work
• Charitable contribution match programs
• Stock purchase opportunities

Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.